Category: AI

  • AI Can Flag Cognitive Decline Earlier — Health Systems Still Own What Happens Next

    AI Can Flag Cognitive Decline Earlier — Health Systems Still Own What Happens Next

    A patient completes a brief cognitive assessment during a routine primary care visit. The result shows a pattern associated with possible impairment. It is not a diagnosis, but it is concerning enough to warrant follow up. The neurologist schedule is full. The primary care team is unsure who should explain the finding. The family wants answers that the result cannot yet provide.

    This is the practical test for the next generation of cognitive screening. AI can now detect subtle changes in timing, speech, attention and task performance that may be missed during a conventional visit. Blood based biomarkers are also moving closer to routine clinical workflows. Together, these advances could help identify cognitive decline while people still have more options for treatment, planning and support.

    Earlier detection is valuable, but it creates a duty that does not end when an alert appears in the electronic health record. Health systems need to decide, in advance, how a risk signal becomes a clinically accountable pathway. Otherwise, screening can shift uncertainty from the clinician to the patient without moving either of them closer to care.

    An early signal creates a new clinical state

    A screening result occupies an uncomfortable space. It may be more significant than an ordinary abnormal lab value because it touches a person’s memory, judgment and independence. Yet it remains far less conclusive than a diagnosis.

    That distinction must be preserved. Cognitive performance can be affected by depression, poor sleep, medication, pain, hearing or vision problems, language, education and acute illness. A digital assessment may identify a pattern that deserves attention, but it cannot explain every cause behind that pattern. Even Alzheimer’s biomarkers are used within a broader evaluation. Recent MedCity coverage of blood based biomarkers noted that imaging or cerebrospinal fluid testing may still be necessary for some patients.

    The words used in the chart, patient portal and clinical conversation therefore matter. “Elevated risk,” “possible impairment” and “consistent with pathology” are not interchangeable. A health system should define what each result means, what it does not establish and which next action it triggers. That language should be consistent across primary care, neurology, radiology, laboratory medicine and patient communications.

    Assign responsibility before screening begins

    No cognitive screening program is ready for scale until someone owns the result. The accountable person may be the ordering clinician, a trained nurse, a cognitive care coordinator or a memory clinic team. The model can vary. The obligation cannot.

    The pathway should answer a few operational questions before the first patient is screened. Who reviews the result, and within what period? Which findings call for a repeat assessment, a clinical workup or specialist referral? Who checks for reversible contributors? Who contacts the patient? What happens when the patient cannot be reached or misses the next appointment?

    Primary care teams already face uncertainty when cognitive concerns surface. One MedCity analysis of cognitive screening in Medicare wellness visits described how limited confidence in available data can push clinicians toward referral even when specialist capacity is constrained. Adding a more sensitive tool without clarifying clinical ownership may increase the number of referrals while leaving the underlying uncertainty intact.

    A useful system does not merely flag risk. It routes the result to a person with the authority, time and protocol to act on it.

    Communicate uncertainty as part of care

    Patients should not receive a cognitive risk signal as an unexplained score. At minimum, the conversation should cover three points: what the assessment observed, what the result cannot determine and what will happen next. A concrete date or time range for follow up is more useful than a general instruction to speak with a specialist.

    The timing of disclosure also deserves attention. If a result can appear automatically in a patient portal, the health system should consider whether clinical review or an explanatory message needs to occur at the same time. Learning about possible cognitive decline alone, through unfamiliar language on a screen, can turn a screening program into a source of avoidable fear.

    Family involvement can help, particularly when a relative has noticed changes or supports appointments. It should still follow the patient’s preferences and consent. Caregivers are often treated as an informal extension of the care team, even though healthcare increasingly relies on them to coordinate complex care. They need clear information and defined support, not the responsibility of interpreting an uncertain result on their own.

    Capacity is part of diagnostic quality

    Earlier identification will increase demand for confirmation, counseling and longitudinal care. That demand should be estimated before screening expands. A health system needs to know how many additional assessments it can complete, how long patients will wait and which cases can remain in primary care with specialist guidance.

    New care models may help. NYU Langone’s virtual dementia care partnership was designed to shorten waits for memory care while keeping patients connected to in person diagnostics and treatment when needed. The important principle is continuity. A virtual visit, a memory clinic, a care coordinator or a primary care protocol can all contribute, but the patient should not have to assemble the pathway alone.

    Access must also be tested across language, culture, disability, education and digital familiarity. If a screening tool reaches a broader population but follow up remains available mainly to patients who can navigate complex referrals, the program may identify disparities without reducing them.

    Measure whether the pathway closes

    Model accuracy and the number of completed screens are necessary measures, but they do not show whether patients received care. Health systems should also track the time from flag to clinician review, the time to confirmatory evaluation, missed follow up, unresolved alerts, referral completion and the proportion of patients who understood their result and next step.

    These measures reveal whether early detection is functioning as a clinical service or simply producing more information. They also show where responsibility is being lost between primary care, specialty care and the home.

    AI can bring cognitive risk into view earlier than traditional observation alone. The benefit will depend on what the health system has built around that moment. A mature program is not defined by how many alerts it produces. It is defined by whether every clinically significant alert reaches an accountable professional, a timely evaluation and a conversation the patient can understand.

    Early detection creates more time. Health systems must make sure that time leads somewhere.

    Photo: Andrew Bret Wallis, Getty Images

    Nargiz Noimann

    Nargiz Noimann is a neuroscientist afounder focused on how immersive technology and AI can support cognitive resilience and emotional recovery in clinical and post treatment settings. She has more than 25 years of international experience across neuroscience, psychotechnology, and healthcare innovation, and has studied at institutions including Stanford University. Nargiz is the founder of X Technology, a UAE based healthtech company developing AI powered VR programs designed to support recovery experiences for patients and caregivers. She also leads the Scientific Research Center for Psychotechnologies in Kazakhstan, where her work explores structured approaches to mental resilience, attention, and recovery in high stress and chronic illness contexts.

    This post appears through the MedCity Influencers program. Anyone can publish their perspective on business and innovation in healthcare on MedCity News through MedCity Influencers. Click here to find out how.

  • Teladoc Health Adds Contactless Vitals and Ambient AI Scribe to Virtual Visit Platform

    Teladoc Health Adds Contactless Vitals and Ambient AI Scribe to Virtual Visit Platform

    telehealth telemedicine

    Teladoc Health announced Wednesday that it is launching two new AI-powered capabilities built into its Solo smart care platform for hospitals and health systems to be used during virtual visits. 

    SoloVitals, which captures patients’ heart rate and respiratory rate using only the camera on their device, will be available for private preview with select customers, with wider availability expected in December. The New York-based telemedicine company did not identify those customers. SoloScribe, an ambient, EHR-integrated documentation tool, is now generally available.

    Both tools integrate with the already-established Solo virtual care platform, so that the more than 15,000 global customers can smoothly integrate the new capabilities without the need to add new technology, according to the company’s news release. SoloVitals and SoloScribe aim to support patient care operations and reduce technology fragmentation across health systems so that providers can keep their focus where it’s truly needed – on the patient.

    “SoloVitals addresses a common gap many hospital virtual care teams experience, where they cannot collect real-time physiologic data from patients during a virtual visit,” said Joby McKenzie, general manager of North American health systems at Teladoc Health. 

    Danny Sanchez, vice president of technology and innovation at Teladoc Health, explained how SoloVitals collects patient vital signs contactlessly. 

    “During intake for a virtual visit, the patient uses the camera on their own device to capture supported vital signs of heart rate and respiration rate,” Sanchez said. “It uses remote photoplethysmography (“rPPG”) to detect very small changes in the color of the skin caused by blood flow. This data is combined with a computer vision assessment of patients’ fine movements and is then evaluated by sophisticated algorithms to return multiple physiologic measurements.”

    Results are then available for the provider before or during the virtual visit, offering real-time physiologic data which can help to inform care decisions. Sanchez noted that patients do not need to download a separate app, and that the process is guided by on-screen prompts to facilitate a smooth user experience. 

    SoloScribe offers ambient AI documentation – that alone is not unique, but what makes SoloScribe stand out is simple: it doesn’t require hospital systems to apply new technology. It works within the Solo platform that’s already integrated into the EHR – be it Epic or Oracle Health.

    “Most ambient scribe tools on the market ask hospitals to buy, install and manage one more piece of technology,” said Sanchez. “Our clients keep telling us they want the opposite: new capabilities built into the products and workflows they already know and use.”

    This goes to the heart of one of the biggest challenges health systems face today, that McKenzie identified as “technology fragmentation.” 

    She added that “each new capability comes with another vendor, another login, another device, or another workflow. The larger opportunity of integration is to help health systems move from a collection of disconnected tools to a more unified care environment.”

    Photo credit: Sorbetto, Getty Images

  • Constant Vigilance is the Watchword for Healthcare AI Governance 

    Constant Vigilance is the Watchword for Healthcare AI Governance 

    A webinar moderated by MedCity News Editor-in-Chief Arundhati Parmar delved into findings of the recently published Healthcare AI Readiness Index. Panelists discussed how best to balance AI adoption, governance, how to scale AI at healthcare institutions and best practices for doing so. Sponsored by Cotiviti, the webinar included perspectives from Cotiviti CIO Sean Warren and Thomasina Anane, Associate Vice President, Enterprise Analytics, with the Alliance of Community Health Plans.

    Cotiviti turns fragmented data into actionable insights. It helps healthcare organizations reduce waste, fraud, and abuse, and works with them to simplify their operations.

    “In many ways, what we’ve become is the connective tissue that helps healthcare work more efficiently across all of the payers, providers, and other stakeholders,“ Warren said.

    Anane referenced a recent annual meeting of ACHP, which included a candid discussion on AI governance.

    “One theme that really came through clearly is that AI governance has to start well before deployment and evolve along the use case. Many of our health plans are grappling with issues like: What is my state saying about AI use? What does that look like federally and what does that look like as a health plan?….What data are actually involved? What decision is being influenced? What happens when the output is wrong?”

    The biggest challenge with AI governance in a clinical and payer setting is the need for constant vigilance, a point made by both Anane and Warren. 

    “Deployment is really not the finish line,” Warren said. “It’s constant follow-up, constant security checks, and we have a lot of human-in-the-loop and human oversight with observability. It’s ten times more important when we add AI to the mix to be able to know what that AI is doing. Do you have the guardrails around what the AI is doing in your environment? Do you have the ability to undo it? Do you have the ability to follow and trace every transaction?” 

    The webinar discussion also touched on other issues such as:

    • What should leaders assess before moving an AI use case from pilot to enterprise deployment?
    • Are traditional vendor questionnaires and point-in-time assessments still sufficient?
    • What is driving shadow AI use?
    • Important considerations for Chinese AI models and frontier AI models.
    • Why might traditional cybersecurity controls be necessary, but insufficient in the new threat environment healthcare organizations face?

    To access a recording of the webinar, fill in the form below:

    Photo: Sandwish, Getty Images

  • The Biggest Healthcare Fix Might Not Come From a Vendor

    The Biggest Healthcare Fix Might Not Come From a Vendor

    Healthcare has one recurring diagnosis when it comes to software: the people who see the problem most clearly are almost never the ones allowed to fix it. A front-desk lead knows exactly which scheduling step causes no-shows. A billing manager can tell you, to the minute, where a claim stalls. But turning that knowledge into a working tool has always required someone else, like a developer, a vendor, or a build queue.

    Vibe coding is starting to close that gap, and we’re seeing the successes beginning to emerge in dental tech. The idea is simple: describe what you want in plain language, and an AI system generates a working version of it, refined through conversation instead of code. It’s spread quickly across general software development. What’s less understood is what happens when it reaches an industry where the stakes and regulations are much higher.

    Why healthcare needed this more than most

    For twenty years, fixing a broken workflow has followed the same script. A clinician or administrator flags the problem, hands it off to a software team, and waits, often a year or more, for something to come back. What comes back rarely matches what was described, because something always gets lost in the handoff between the person who understands the problem and the person who has to build around a secondhand account of it.

    That handoff exists because coding ability has always gated who gets to build software. Knowing what’s wrong and knowing how to fix it in code have been two separate jobs, held by two different people. Vibe coding doesn’t erase the second job. It shrinks how much of it you need on day one, which means far more people can now act directly on problems they already understand instead of routing that understanding through someone else.

    That distinction matters most in an industry where the shortage was never insight. Ask anyone working the floor of a dental practice or a billing office what’s actually broken, and they’ll answer instantly. It’s the 20-minute hold with an insurer. It’s the note written twice: once for the chart, once for the payor. It’s the referral that vanishes into a fax or email and resurfaces three weeks later. Nobody has ever needed convincing on what to fix. What they’ve lacked is a way to act on it themselves, in something close to real time instead of on a vendor’s roadmap.

    Faster, but also different

    The old chain — request, prioritization meeting, development sprint, rollout — usually delivered a solution well after the problem had stopped being anyone’s top concern. Vibe coding shortens that chain by letting the person who lives inside the workflow build the first working version of the fix, often in less time than it used to take to write up the request.

    In an industry where administrative burden is a leading driver of clinician burnout, that’s not just a speed gain. It changes who gets to build, and how much distance sits between spotting a problem and doing something about it.

    Guardrails have to come first, not after

    None of this holds up if it’s treated as a way around rigor. Healthcare data carries real consequences when it’s handled carelessly, and a tool that makes it easy for a non-engineer to build something can just as easily make it easy for that same person to build something unsafe, unless the guardrails are already there before they start.

    That responsibility doesn’t disappear. It relocates. It moves off the individual builder and onto the platform they’re building on. Permissions, data boundaries, and security can’t be configuration steps left to a first-time builder. They have to be the default setting, invisible until something goes wrong. Clinical accuracy carries its own version of this: automating a claims dashboard is a low-risk build, but a tool touching clinical documentation or decision support is a different category entirely, and no amount of conversational ease should let it skip validation.

    The organizations that get this right won’t be the ones that threw the door open widest. They’ll be the ones that made opening it safe in the first place.

    Already taking shape

    We’re seeing this show up in small, unglamorous ways like a dental clinic manager building the exact claims view her team needs instead of waiting on a vendor’s one-size-fits-all dashboard, or a practice leader building a reporting layout that matches how her organization actually runs, rather than reshaping her operations to fit someone else’s software. None of these, on their own, looks like a revolution. Together, they point to a new default: the person who spots the problem is the one who builds the solution, instead of a request sitting in a queue for someone who has to imagine it from a distance.

    That shift is likely to outlast any single new app healthcare adopts this year. The industry was never short on people who understood what needed fixing. What it lacked was a way to let that understanding go straight to work, without a long wait for someone else’s turn, and without trading one risk for another in the process.

    Photo: Tom Werner, Getty Images

    This post appears through the MedCity Influencers program. Anyone can publish their perspective on business and innovation in healthcare on MedCity News through MedCity Influencers. Click here to find out how.